Returns & Exchanges

Return Policy:

• Eligible items are able to be returned or exchanged within 30 days from the date the product was shipped, any issues with an order must be reported within this time frame.

To begin your return or exchange, email staysunnyfrisco@gmail.com. Be sure to have your order number and billing/shipping zip code handy! If you don’t know your order number you can locate it on your packing slip or on the order confirmation that was emailed to you.

You can choose to return your items using our flat rate shipping label for a fee of $6.90, which will be deducted from your refund, or you can ship back using a carrier of your choice. Prices will vary based on the quotes given to you by the carrier of your choice based on the size and weight of the items you are returning.

Please note: We are unable to offer a refund for any items that are not confirmed through our return process or items that are marked ineligible for return.

Exchanges:

Stay Sunny Goods offers free exchanges for a different size on clothing items within 30 days of the order shipment date. We do not offer exchanges on any non-apparel items or items that are final sale. To begin your exchange, shoot an email to staysunnyfrisco@gmail.com.

The new item will ship out as soon as the returned item is received by Stay Sunny Goods. There will be no refund issued.